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KIND VEIL SUBSCRIPTION AND CANCELLATION POLICY
Last updated: August 11, 2026
This policy applies when you purchase a Kind Veil product using a subscription or other recurring-purchase option.
SUBSCRIBE & SAVE
Eligible subscription orders receive 20% off the applicable product price, as shown when you select the subscription option. Unless otherwise stated, the discount applies to eligible recurring items and does not apply to shipping, taxes, duties, one-time add-ons, or gift cards.
AUTOMATIC RENEWAL
By starting a subscription, you authorize Kind Veil and our payment provider to automatically charge your selected payment method at the frequency shown at checkout. Your subscription continues until you cancel it. Each successful renewal creates a new order subject to availability and the policies in effect at that time.
RENEWAL NOTICE
Where supported by the subscription service, we will send a reminder before an upcoming renewal. Please keep your email and payment information current. You remain responsible for managing or canceling your subscription before the renewal is processed.
MANAGING OR CANCELING
You can manage or cancel through the subscription-management link in your account or subscription emails, where available. You may also email support@kindveil.com for assistance. To prevent the next charge, submit your cancellation at least 48 hours before the scheduled renewal whenever possible. A cancellation stops future renewals; it does not automatically cancel or refund an order that has already been processed.
CHANGES, SKIPS, AND DELAYS
Available options may include changing the next order date, skipping a shipment, updating quantity, or changing payment details. Requests must be completed before the renewal is processed. Availability of these options depends on the subscription service and product inventory.
PRICE AND PRODUCT CHANGES
We may change subscription prices, discounts, available frequencies, or products. Where required, we will provide advance notice and obtain consent. If a subscribed product becomes unavailable, we may delay or cancel the affected renewal and notify you.
FAILED PAYMENTS
If a renewal payment fails, our subscription or payment provider may retry the charge and ask you to update payment information. If payment cannot be collected, the renewal or subscription may be paused or canceled.
RETURNS AND REFUNDS
Recurring orders follow our Refund Policy. Canceling a subscription does not itself create a refund. Once a renewal order enters fulfillment, it may not be possible to stop shipment. Any approved return must follow the return conditions and timelines in our Refund Policy.
PROMOTIONAL GIFTS
Unless an offer expressly says otherwise, free gifts included with a one-time bundle are not automatically included with recurring subscription renewals.
CONTACT
For subscription help, email support@kindveil.com and include the email address used for the subscription and, if available, your order number.