Contact Us
We are here to help with shade selection, product questions, order updates, returns, delivery concerns, and subscriptions.
Email us
Please include your order number when contacting us about an existing order. For a damaged, incorrect, or incomplete order, include clear photos of the product, packaging, and shipping label.
Response time
We aim to respond within 2 business days. Response times may be longer during holidays, product launches, or unusually high demand.
Subscription help
For a cancellation, skip, payment, or delivery-date request, include the email used for your subscription and contact us at least 48 hours before the scheduled renewal whenever possible.
Privacy requests may also be sent to support@kindveil.com.